Women's Luna Ballet Shoe - available in child and adult sizes.
Adult Ballet Shoe
We accept refunds, returns and exchanges. There is a $5 restocking fee for all refunds and returns. This fee will be subtracted from your refund, if eligible.
Returns
Our policy lasts 30 days. If 30 days have gone by since your product has shipped, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Any undergarments and tights purchased are all final sale. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift certificates
Personalized items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please note: There is a $5 restocking fee that will be subtracted from your refund.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
MIDAVALPO@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at MIDAVALPO@gmail.com and send your item to: 3207 Cascade Drive Ste. G, Valparaiso, Indiana, US, 46383.